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The New World of LogisticsCase Details

 

Closed: 15 Dec 2010, 11:59PM PT

Earn up to $100 for Insights on this case.

UPS loves logistics and is looking to start engaging with others who share its passion -- and who have an appreciation for the modern complexities of combining the latest technology with efficient supply chains. The global economy is more interconnected than ever before, and global logistics can make the difference between success and failure. The competitive advantage that integrated global logistics provides can help to improve customer service, to expand into new markets and to improve the bottom line -- and we'd like to hear about your stories.

To start off this conversation, we're interested in hearing about "new logistics" -- such as experiences involving small businesses that have leveraged logistics to take advantage of international markets, or how logistics helped you and your company to better compete with larger companies by creating new opportunities, or simply explanations of what "new logistics" means to you and how it has helped build up your company's operations.

Relevant information to include in your insights:

  • The type of business you're describing and how logistical obstacles are met
  • Summaries of how your logistical challenges were ultimately successfully resolved
  • Examples of modern logistics -- describing the challenges for smaller businesses just starting out
  • Technologies that have advanced (or will improve) logistic operations (eg. RFID, 4G wireless networks, etc)
Based on the responses we receive, we'll follow up with future cases on other topics -- or cases that further delve into viewpoints on related subjects.

 

6 Insights

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We're on the hunt for organizations (companies, non-profits, schools, etc) that encourage innovation in a unique or interesting way.  Sure, every company claims to foster innovation, but few truly do.  So we're looking for those rare gems.  Nominate your favorite examples, and tell us why you think your nominee deserves to get some recognition. 

Obviously, innovation itself is a complex concept that isn't easily quantified.  But as we build up a list of examples, we may find common themes and quantifiable criteria that will help to define measures of innovative efforts.  With your help, we may be able to identify the best methodologies for generating innovative ideas.

8 Insights

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Rules For Cautious ExpansionCase Details

 

Closed: 27 May 2009, 11:59PM PT

Earn up to $200 for Insights on this case.

Continuing from our earlier cases, American Express is sponsoring more conversations here in the Insight Community concerning how small businesses can handle the current economic environment. Contributions to our past discussions have made their way to American Express' OPEN Forum blog, and we're looking for further insights that will complement the topics on the economy section of the OPEN Forum blog.

While the headlines are still somewhat gloomy, there are some signs that the economy may be starting to turn around, and some businesses are trying to start up or grow. If you're a part of this group, there are obvious reasons to be cautious. So what steps are you taking to make sure your plans for growth are not foolhardy in this environment? What kinds of expansion are justifable? What resources are available to small businesses that are trying to expand during economic hard times? These are just a few topic suggestions, feel free to contribute your own recommendations.

Ideally, submissions will contain specific examples and personal experience. Any insight that is selected to be published on the American Express OpenForum blog will be awarded a payment. You may submit multiple insights, but make each submission a post that can stand alone.

6 Insights

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Businesses In Symbiotic RelationshipsCase Details

 

Closed: 14 Apr 2009, 11:59PM PT

Earn up to $200 for Insights on this case.

Continuing from our earlier cases, American Express is sponsoring more conversations here in the Insight Community concerning how small businesses can handle the current economic environment. Contributions to our past discussions have made their way to American Express' OPEN Forum blog, and we're looking for further insights that will complement the topics on the economy section of the OPEN Forum blog.

For this case, we're looking for small business owners who have found that teaming up with other business has improved both organizations. If you've experienced this phenomenon, tell us how you developed the relationship. How did it evolve? Why do you think the match was successful? Did you actively search out another business to help out yours? If so, how did you go about doing so? What do you think are the most important criteria to evaluate before partnering with another operation?

Ideally, submissions will contain specific examples and personal experience. Any insight that is selected to be published on the American Express OpenForum blog will be awarded a payment. You may submit multiple insights, but make each submission a post that can stand alone.

8 Insights

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Improving Customer Service For Better SalesCase Details

 

Closed: 24 Mar 2009, 11:59PM PT

Earn up to $200 for Insights on this case.

Continuing from our earlier cases, American Express is sponsoring more conversations here in the Insight Community concerning how small businesses can handle the current economic environment. Contributions to our past discussions have made their way to American Express' OPEN Forum blog, and we're looking for further insights that will complement the topics on the economy section of the OPEN Forum blog.

Given the economic slowdown, many small businesses are putting in some extra effort to retain and gain customers. How can small business owners effectively execute improvements in customer service for this? How should any changes be measured to determine if they work? When does a small business owner know when customer service is good enough? What can managers do to encourage and inspire great customer service from employees? These are just a few topic suggestions, feel free to contribute your own recommendations.

Ideally, submissions will contain specific examples and personal experience. Any insight that is selected to be published on the American Express OpenForum blog will be awarded a payment. You may submit multiple insights, but make each submission a post that can stand alone.

20 Insights

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Finding Small Business Optimism Amid The PessimismCase Details

 

Closed: 28 Feb 2009, 11:59PM PT

Earn up to $200 for Insights on this case.

Continuing from our earlier cases, American Express is sponsoring more conversations here in the Insight Community concerning how small businesses can handle the current economic environment. Contributions to our past discussions have made their way to American Express' OPEN Forum blog, and we're looking for further insights that will complement the topics on the economy section of the OPEN Forum blog.

Recent news stories have painted a grim picture of the state of the economy, but dwelling on the negatives isn't likely to help the economy. Do you know examples of small businesses that are adapting and also keeping employee morale high? Do you know of any small businesses that are actually faring better in our current economic crisis? Do you have practical advice on how a small business can manage this recession? We're looking for optimistic insights to offset the pervasive gloom, but we don't want to sugar-coat reality. Our goal is simply to highlight small business practices that might help owners and managers. Additionally, the insights from this case could also inspire future topics and cases for American Express' OPEN Forum.

This case ends soon, so please try to submit early. Any insight that is selected to be published on the American Express OpenForum blog will be awarded a payment. You may submit multiple insights, but make each submission a post that can stand alone.

15 Insights

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What Kind Of Laws Are Reasonable For Driving While Talking On The Phone?Case Details

 

Closed: 19 Mar 2008, 11:59PM PT

Earn up to $100 for Insights on this case.

LetsTalk's PhoneTalk blog wants to add new voices to its website, and they're posting regular Cases here for the Techdirt Insight Community to add interesting new content to their site. The winning submissions for each Challenge Case will be posted (perhaps with some editing) on the PhoneTalk blog -- with credits to the author. The following is LetsTalk's next assignment:

While the threat to safety from driving and talking on a cell phone can be debated, there are already several laws around the US that prohibit such actions. However, there is no federal regulation -- just recommendations from the National Transportation Safety Board that all states should restrict certain drivers from using cell phones while driving. So which states have enacted the most reasonable regulations against cell phone use while driving? Or (if there aren't any existing laws that you like) what kind of rules should be proposed to encourage common sense in driving? Are hands-free accessories really effective? Will factory-installed systems in the dashboard help? With GPS navigation and other advanced wireless services coming to more phones, what exceptions should be made (if any) to laws against driving while using mobile phones?

8 Insights

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