I support clients in the financial services and cable (MSO) industries in effectively managing their network. Skills include,
� Developing infrastructure management processes based on ITIL and eTOM models.
� Designing service assurance technology solutions including identifying requirements, selecting tools and architecture.
� Implementing a wide range of IT infrastructure management software including HP Openview, IBM Netcool, IBM Tivoli, CA Unicenter.
� Architecting and configuring a wide range of IT infrastructure including Solaris and Windows servers, Checkpoint Firewall, Veritas clusters and Cisco switches.
� Knowledge of a range of service provider technologies, including IP, Ethernet, DWDM, DOCSIS, soft-switches, HFC plant, media gateways, DNS, DHCP, TFTP and how they enable services such as high-speed internet and digital telephony.
http://www.davidgoodwin.net
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