I have over ten years of telecommunications industry experience in enterprise risk management, business assurance and data integrity. During that time I have worked with Qatar Telecom, Cable & Wireless, T-Mobile and others. Prior to working in industry, I was a consultant in the Enterprise Risk Services division of Deloittes, where I also trained as a chartered accountant.
In the last few years I have found it increasingly productive to use new media to work with teams to further their knowledge sharing and retention. As a consequence, a hobby has slowly turned into a new area of exploration, and I now give advice to small businesses on how they can use new media to effectively realize their goals.
I am well known in international business assurance circles through contributions to collaborative programs like the UK Revenue Assurance Group and the TM Forum. In the UK, I am best known for my detailed critique of billing accuracy regulations. In Qatar, I was a member of the National Committee for Internet Safety.
The Future of Business is Modular
Ideas: Worth Less, Worthless, or Worth Even More?
Enterprise Knowledge Management for Distributed Teams
Printing's New Paradigm: The Many and Few, The Novel and New
Complementing Instead of Competing
Turn Friends Into Customers, and Customers Into Friends
The Four Mistakes Made By Small Businesses On The Web
Outrunning the Bear: Advice for Small Businesses in Dark Times
The Global Implications of Virtualizing Data Centers
Managing Mobile Productivity... and Productive Mobility
The Value (and Cost) of Working Away from the Workplace
How Do You Use Analytics Tools To Enhance Sales/Marketing?
What's The Best Way To Dispose Of An Old Cell Phone?
Buttons On Phones Are Nice, But What About Voice Interfaces?
Do We Need A Bill Of Rights To Protect Us Against Our Cell Phone Service Providers?
http://www.revenueprotect.com/community/eric/blog/
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