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Ian Hay
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17+ years experience in telecommunications with a strong technical background, now responsible for discovering new technology and bringing it to the attention of the large incumbent telco I work for, trying to change from within by bringing in new ideas and people/companies to the mix.
Expert in customer facing services, web as a platform, architecture of particiapation, you know, all that Web2.0 stuff but more about the core principles and not the hype
http://ikisai.wordpress.com
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http://ikisai.blogspot.com
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