Jeff Foley

Jeff Foley

About Me

I am an MIT engineer who through the course of my career steadily evolved into a hi-tech marketer. I enjoy being the translator between tech-heavy concepts and customers trying to figure out "so what?" The majority of my studies and experience has been in speech recognition, though I am still a "tech generalist" at heart. I also have a strong video game hobby that became a two year stint as a brand manager for video game publisher Atari.

Blogs

http://customercarecommunity.com/blogs/conversations2007/default.aspx http://customercarecommunity.com/blogs/conversations2007/archive/2007/07/23/What_2700_s-next-for-a-Conversations-theme_3F00_.aspx (Advertising / Marketing / Sales) http://customercarecommunity.com/blogs/conversations2007/archive/2007/06/20/It_2700_s-just-like-poker.aspx (Enterprise Software & Services) http://customercarecommunity.com/blogs/conversations2007/archive/2007/06/28/Can_2700_t-ignore-the-iPhone_2E002E002E00_.aspx (Telecom / Broadband / Wireless)

The Entitled Consumer http://theentitledconsumer.com/blogs/business_and_care/archive/2008/01/25/para-continuar-con-acento-mexicano-marque-numero-dos.aspx (Enterprise Software & Services) http://theentitledconsumer.com/blogs/business_and_care/archive/2008/01/18/the-best-i-ve-ever-felt-about-getting-screwed-out-of-money.aspx (Enterprise Software & Services) http://theentitledconsumer.com/blogs/business_and_care/archive/2008/01/04/Press-1-if-you_2700_re-angry.--Otherwise_2C00_-wait-until-you_2700_re-angry_2C00_-then-press-1_2E00_.aspx (Enterprise Software & Services)

Areas of Interest

• Advertising / Marketing / Sales
• Enterprise Software & Services
• Internet / Online Services / Consumer Software
• Media / Entertainment
• Telecom / Broadband / Wireless
• speech recognition
• customer care
• video games