Expertise On Demand
I have over ten years of telecommunications industry experience in enterprise risk management, revenue assurance and data integrity. During that time I have served as Head of Controls for Cable & Wireless Group, Best Practice Manager for Revenue Assurance, Billing and Carrier Services for T-Mobile UK and Billing Integrity Manager for Worldcom UK. Prior to working in industry, I was a consultant in the Enterprise Risk Services division of Deloittes, where I also trained as a chartered accountant.
In the last few years I have found it increasingly productive to use new media to work with teams to further their knowledge sharing and retention. As a consequence, a hobby has slowly turned into a new area of exploration, and I now give advice to small businesses on how they can use new media to effectively realize their goals.
I am well known in international revenue assurance circles through contributions to collaborative work like that of the TM Forum's Revenue Assurance Team. In the UK, I am best known for my detailed critique of billing accuracy regulations.
In July 2009 I was instrumental in founding the Pirate Party UK, a new political party dedicated to preserving British citizens from the encroachment of surveillance into private lives, and to the reform of copyright and patents. This connects and politicizes my knowledge of how technology transformation is changing business with my personal experience of how it changes ordinary lives.